Scott Thompson (510) 279-3347 scott@unboundpotential.com Technical Skills ================ Operating Systems: Llinux, Windows 2000,XP,2003 Server, Mac OS X Programming: python, UNIX Shell Scripting, PHP, MySQL, VMScripting Education ========= - BS Computer Science, National University - Certification, UNIX System Administration, UC Santa Cruz Extension Experience ========== Google, Inc., Mountain View, CA 07/2006 - Current IT Field Technician * Helped design, install and maintain 20+ node Citrix infrastructure * Migrated 15 windows print servers to virtual machines * Managed 99.9% uptime of windows printing infrastructure * Designed and built tool for company wide notification of known technical issues * Diligently documented all projects and aspects of work * User desk visits as part of the desktop support team Ravenswood City School District, East Palo Alto, CA 10/2003 - 07/2006 Network Specialist / System Administrator * Supported teaching staff of 45 * Supported student body of 600 * Wrote documentation for network and system administration * Educated users in productivity and learning software * Managed file, print and application Windows 2000 * Administered 500 node Windows 2000 network * Administered 24 node Linux lab * Investigated Linux Terminal Services thin-client implementation for computer labs * Designed school web page * Saved approx. $33,000 by repairing 33% of broken computers EPADV Community Interact Occasionally Consultant * Designed and administer web site * Sight powered by Drupal Certified Employment Group 12/2002 - 10/2003 Consultant - Contract to InVision Technologies * Automated software installations and updates * Migrated 500 users from Novel to Windows shared resources * Fixed other problems as required Network Associates, Inc 12/1999 - 10/2002 Software QA Engineer * Made Sniffer work with UNIX using NT4.0 Terminal Server and Citrix * Generated $500,000 in sales as member of Special Projects Team * Wrote comprehensive test plans * Increased efficiency by administering ClearQuest defect database * Participated in Blackbox testing * Worked with developers to resolve product defects Other Experience ================ * 1. 5 years sales and customer service * Volunteer, Community Emergency Response Team (CERT), Fremont, CA