Scott Thompson

Technical Skills

Operating Systems: Linux, Windows 2000/XP/2003 Server, Mac OSX

Programming (in order of strength): python, UNIX Shell Scripting, PHP, MySQL, VBScripting

Education

BS Computer Science, National University

Certification, UNIX System Administration, UC Santa Cruz Extension

Experience

Google, Inc., Mountain View, CA	07/2006 – Present

Field Technician

Helped design, install and maintain 20+ node Citrix infrastructure

Migrated 15 windows print servers to virtual machines

Managed 99.9% uptime of windows printing infrastructure

Designed and built tool for company wide notification of known technical issues

Diligently documented all projects and aspects of work

User desk visits as part of the desktop support team

Ravenswood City School District, East Palo Alto, CA	10/2003 – 07/2006

Network Specialist / System Administrator

Administered 24 node Linux lab

Investigated Linux Terminal Services thin-client implementation for computer labs

Managed file, print and application Windows 2000 servers

Administered 500 node Windows 2000 network

Wrote documentation for network and system administration

Designed school web page <http://www.ravenswood.k12.ca.us/schools/bellehaven>

Supported teaching staff of 45

Supported student body of 600

Educated users in productivity and learning software

Saved approx. $33,000 by repairing 33% of broken computers

EPADV Community Interact	Occasionally

Consultant

Designed and administer web site <http://ci.epadigitalvillage.org>

Sight powered by Drupal <http://drupal.org/>

Certified Employment Group	12/2002 – 10/2003

Consultant - Contract to InVision Technologies

Automated software installations and updates

Migrated 500 users from Novel to Windows shared resources

Fixed other problems as required

Network Associates, Inc	12/1999 – 10/2002

Software QA Engineer

Made Sniffer work with UNIX using NT4.0 Terminal Server and Citrix

Generated $500,000 in sales as member of Special Projects Team

Wrote comprehensive test plans

Increased efficiency by administering ClearQuest defect database

Participated in Blackbox testing

Worked with developers to resolve product defects

Other Experience

1. 5 years sales and customer service

Volunteer, Community Emergency Response Team (CERT), Fremont, CA

(510) 279-3347	scott@unboundpotential.com

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Scott Thompson

2005-10-17T21:19:15